T-Mobile started offering internet service using 5G technology more than two years ago, and they're doing really well. They might become the fifth-biggest internet service provider in the U.S. by the end of 2023.
At the end of the third quarter, T-Mobile had 4.2 million people using their internet service. They gained 557,000 new customers recently. The company that's currently in fifth place, called Altice, has 4.5 million customers but they lost 30,700 of them. If T-Mobile keeps adding customers as they have been, they'll likely have more customers than Altice by the end of the year.
5G home internet, like the one T-Mobile offers, is growing really fast. It's doing much better than traditional broadband services. Regular cable internet is only getting a little bit more popular, and old-style internet connections like DSL are becoming less common. People like 5G home internet because it's easy to understand how much it costs and it's simple to set up.
Even though T-Mobile is doing well, they still have a long way to go to be the top internet provider in the country. Right now, Comcast is the biggest with 32.3 million customers. After Comcast is Charter's Spectrum service with 30.6 million customers. Then there are two big phone companies, AT&T with 15.3 million and Verizon with 10.2 million. Both AT&T and Verizon offer a mix of 5G home internet and fiber internet, but they're also losing customers who used to use DSL.
T-Mobile's 5G service is part of a new trend where people are choosing different ways to get internet and TV services, moving away from traditional cable packages. This trend is sometimes called "cord-cutting 2.0". T-Mobile still has to grow a lot if they want to move up higher on the list of top internet providers.
T-Mobile is unsure of how much more 5G home internet service it can offer. According to their CEO, Mike Sievert, they might potentially reach up to nine million clients. It is the utmost they expect. By developing more advanced technologies to bring 5G internet to more places, they might aim to attract more clients. Sievert countered that they haven't made up their minds to invest in this. Thus, it's unclear at this time how much larger T-Mobile's 5G internet service will grow.
Frequently Asked Questions (FAQs)
Q1. What is the best internet for rural areas?
Q2. Is the $50 Home Internet plan tax-exclusive or does the price include taxes and fees?
Ans. Most T-Mobile Home Internet customers are on tax-inclusive voice plans or have Home Internet as the only line on their account. This means that regulatory fees are included in the price of Home Internet. Customers on a tax-exclusive voice plan will pay regulatory fees on top of the $50 after the AutoPay rate.
Q3. What kind of upload speeds can I expect with T-Mobile Home Internet?
Ans. Typical upload speeds are between 15 – 31 Mbps. 25% of our customers see speeds and 25% see speeds above this range.
Q4. Can I purchase higher-speed service?
Ans. We don't offer tiered pricing based on speeds at this time. Customers automatically receive the best speeds available from the Home Internet service at their home address. As better speeds are available, customers will automatically experience them, at no additional cost. During congestion, Home Internet customers may notice speeds lower than customers using other T-Mobile services due to data prioritization.
Q5. Are there ways I cannot use T-Mobile Home Internet?
Ans. You can use your Home Internet for all the homework, streaming, and video conferencing you need! But to ensure that our network is available for all customers, there are some restrictions on activities that can damage or disproportionately congest the network. For example, Home Internet is not intended for unattended use, automatic data feeds, automated machine-to-machine connections, or uses that automatically consume unreasonable amounts of available network capacity.
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